Support Center

Contact Information

We at NTT value our relationship with you. If you need to update your account information, question a charge on your account or simply ask a question regarding your account, please contact us.


Please contact us at for account issues related to Dedicated Internet Access.

Self-Service Web Tools

You may access your account information and create billing support requests from the Customer Portal.


For account issues related to Colocation and Internet Access, please call:

+1 214-800-7680
Toll Free:+1 877-868-8638 (for U.S. calls only)

Post Mail

For billing issues related to Dedicated internet Access or Colocation:

Attn: Customer Financial Services
1950 Stemmons Freeway, Suite 2001
Dallas, TX 75207

Contact the Global IP Network Team

Thank you for your interest in the Global IP Network.

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NTT | Global IP Network

NTT is a global leader in all Internet-related businesses. Our Tier 1 Global IP Network, consistently ranked among the top networks worldwide, spans the Americas, Europe, Asia and Oceania, providing the best possible environment for content, data and video transport through a single autonomous system number (AS2914).